Frequently Asked Questions
Everything you need to know about our luxury fragrance decants.
Are your fragrances authentic?
Yes, we guarantee that every fragrance we sell is 100% authentic. We purchase original bottles directly from authorized retailers and reputable distributors, then carefully decant them into our custom travel-sized vials.
How do you decant the perfumes?
We use a sterile, professional process to transfer the fragrance from the original manufacturer bottle into our sample sprays. This ensures the scent remains untainted and retains its full potency and integrity.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the United States usually takes 3-7 business days, while expedited options are available at checkout.
What is your return policy?
Due to the nature of our products and for hygiene reasons, we cannot accept returns on opened or used fragrance samples. If you receive a damaged or incorrect item, please contact our support team within 14 days for a replacement.
Do you ship internationally?
Currently, we ship to most major international destinations. Please note that international customers are responsible for any customs duties, taxes, or import fees imposed by their local government.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.